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Account Management

Manage your profile and settings

  • What's the difference between an Admin, a Dispatcher and a Worker?
  • Is GPS on all the time?
  • Can you add or delete employees’ accounts?
  • Are there any commitments or contracts?
  • What happens after my 30-day trial period expires?
  • How does the app work in the background?
  • Do I need to change the settings on my device for Hellotracks to work?
  • What do I need to do if I upgrade my employees devices?
  • Can I cancel my subscription?
  • How much battery power does Hellotracks consume?
  • What happens if I upgrade my phone?
  • What if I want to pause my account usage and maybe come back later?
  • How to upgrade to Hellotracks Business?

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